Terms of Service

Last updated: 18/9/2025

1. Acceptance of Terms

By accessing and using Duct Architect ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Duct Architect ("Company," "we," "us," or "our").

2. Description of Service

Duct Architect is a comprehensive HVAC management platform that provides:

  • HVAC calculations and heat load analysis
  • Project management and workflow tools
  • Inventory and supplier management
  • Invoice and billing management
  • Maintenance tracking and scheduling
  • Team collaboration features

The Service is provided "as is" and "as available" for your use, without warranties of any kind.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account and use our Service.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the Service or other users
  • Use the Service for commercial purposes without authorization

5. Subscription and Billing

Our Service offers various subscription plans:

  • Starter: Free plan with basic features
  • Professional: Paid plan with advanced features
  • Enterprise: Premium plan with full features

For paid plans:

  • Billing occurs on a monthly or annual basis
  • Prices are subject to change with 30 days notice
  • Refunds are provided according to our refund policy
  • Unpaid accounts may be suspended or terminated

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

By using our Service, you agree that:

  • You own or have rights to all data you upload
  • We may process your data to provide the Service
  • We will protect your data according to our Privacy Policy
  • You are responsible for backing up your important data

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Duct Architect and its licensors. The Service is protected by copyright, trademark, and other laws.

You retain ownership of your data and content. By using our Service, you grant us a limited license to use, store, and process your data solely for the purpose of providing the Service.

8. Disclaimers and Limitations

Disclaimer of Warranties: The Service is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Service.

Limitation of Liability: In no event shall Duct Architect be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Maximum Liability: Our total liability to you for any claims arising from the use of our Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service or contact us to delete your account.

10. Governing Law

These Terms shall be interpreted and governed by the laws of the State of New York, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@ductarchitect.com

Address: 123 Business Ave, Suite 100, New York, NY 10001

Phone: +1 (555) 123-4567

Questions About Terms?

We're here to help clarify any terms or conditions.